Etiquette Services

Perfect for individuals or groups! Ideal for business, sales & marketing executives, career seekers, and graduates. Business etiquette training provides individuals and businesses with the knowledge of basic rules of etiquette that can help an organization grow and experience success. Now more than ever, the success of an organization depends on your employee’s ability to build relationships with colleagues and customers. Making a positive impression is where business etiquette plays a major role. There are many habits that lead to poor business etiquette which may have a big impact on your company and your bottom line.

Program A: First Impressions & Communication Skills

In this workshop we will show young adults how to make memorable and positive first impressions wherever they go. Research shows that it takes less than 10 seconds of meeting someone to form an opinion about that person. Statistics reveal that 55% of our first impression is based on the way we look, 38% on the way we present ourselves and only 7% is based on what we have to say. Equip yourself with the essential life skills that will allow you to shine.

Topics include:

• First impressions

• Dressing for success

• What does your handshake say about you?

• Introductions

• Who gets introduced to whom first?

• Presence and body language

• How to handle the forgotten name

• Entering and exiting conversations

• Conversational no no’s

• How to gracefully initiate and end conversations

• The art of small talk and its significance

• Perfecting your Elevator Pitch

• Business card etiquette

• Telephone and cell phone etiquette

• When and how to write thank-you notes and emails

• Tech Etiquette – Email, snail mail, text… which is best?

• Learn the most common mistakes professionals make and how to avoid them

Program B: Dining Skills & Event Etiquette Workshop:

Perfect for anyone in business, this portion of the business etiquette training course covers every aspect of business dining etiquette and client entertaining. As more business meetings are being held during meals, proper etiquette must be made a priority, such as knowing how to select the location of the meeting, selecting the menu, who orders first, as well as who pays the bill? Whether you’re grabbing a quick lunch with colleagues or need to impress a client at a formal dinner, we can help you maintain your professional image.

• Invitations & RSVP

• Receiving lines

• Restaurant etiquette for business

• Client entertaining tips

• Defining “dress codes”

• Dining dos and don’ts

• Styles of eating: Western vs. Continental

• Navigating your place setting

• Taking your seat and napkin use

• Proper way to eat bread & soup

• Cocktail party etiquette

• Buffet etiquette

• Cell phone etiquette at the table

• Who pays the bill?

• Tipping guidelines for restaurants

• Do’s & don’ts of the office party

$100 includes etiquette instruction and multi-course meal.